Terms of service
Last updated: 21 September 2026
1. About us
Angular Core is operated by TWS GLOBAL UK LTD. In these terms, “we”, “us” and “our” refer to that company. Our business correspondence address is Initial Business Centre, Wilsons Park, Monsall Road, Manchester M40 8WN, United Kingdom. Contact contact@angularcore.uk.
These terms apply to use of angularcore.uk and consumer purchases from our store. Please read them with our Shipping Policy, Returns & Refunds Policy and Privacy Policy. Nothing in these terms limits your statutory consumer rights.
2. Products and choosing your size
Check the description, materials, features and size guide for each product before ordering. Fit and weather-protection features vary by item. Screen settings may affect how colours appear, but this does not affect your right to receive goods that match their description, are of satisfactory quality and are fit for their intended purpose.
3. Orders and payment
Please provide accurate contact and delivery details and use a payment method you are authorised to use. Placing an order is an offer to buy. Our initial order acknowledgement confirms receipt; acceptance occurs when we send your dispatch confirmation. If we cannot fulfil an order, for example because stock is unavailable or payment cannot be authorised, we will tell you and refund any payment taken for the unfulfilled items.
If we discover a price or description error before accepting your order, we will explain it and let you choose whether to proceed on the corrected basis or cancel for a refund. We will not make a material substitution without your agreement.
4. Prices and delivery charges
Prices are shown in pounds sterling (GBP). The total payable, including any applicable taxes and delivery charges, is shown before you submit your order. Future price changes do not change an accepted order. Any promotion is subject to the conditions shown with that offer.
5. Delivery
We deliver to England, Scotland, Wales and Northern Ireland, excluding BFPO addresses. Standard delivery normally takes 3–8 working days after dispatch, in addition to order preparation time. Full delivery charges and tracking information appear in our Shipping Policy.
Unless a different delivery period has been agreed with you, goods must be delivered without undue delay and within 30 days of the contract being made. If there is a delay or a parcel is lost, contact us for help. We remain responsible for goods until they are received by you or a person you nominate, other than the carrier, subject to any statutory exception for a carrier independently commissioned by you.
6. Changes and cancellation
Contact us immediately, ideally within 30 minutes of ordering, if you need to amend details or stop dispatch. After that, processing may prevent changes. We can try to update details before a tracking number is issued, but synchronisation delays mean success is not guaranteed.
This operational window does not remove your legal right to cancel. For eligible online purchases, you may notify us of cancellation until 14 days after the day you receive your goods, then send them back within 14 days of notification. See our Returns & Refunds Policy for instructions, postage responsibilities, refund timing and an optional cancellation form.
7. Faulty goods and refunds
If an item is faulty, damaged or not as described, contact us. Your statutory remedies may include a refund, repair or replacement depending on the circumstances. These rights also apply to sale items and are separate from change-of-mind returns. We do not impose an automatic percentage-based restocking fee.
8. Accounts and website use
Keep account access details secure and tell us if you suspect unauthorised access. Do not misuse this website, introduce malicious software, attempt unauthorised access or interfere with another person's use. Site content and branding belong to their respective owners; using the site does not transfer intellectual property rights to you.
9. Shopify and other services
Our store is hosted by Shopify. Purchases are made from us, not Shopify. External services and websites may have their own terms and privacy notices. This does not reduce our responsibility for the products and services we provide to you.
10. Our responsibility
We are responsible for foreseeable loss or damage caused by our breach of contract or failure to use reasonable care and skill. We do not exclude or restrict liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded. The store is intended for consumer purchases, not commercial resale.
11. Questions, complaints and applicable law
Email contact@angularcore.uk with your order number and a description of the issue. Customer care hours are Monday–Friday, 9am–4pm UK local time, excluding bank holidays. We aim to reply within 24 hours on working days; weekends and bank holidays may take longer.
These terms are governed by the law of England and Wales, without taking away mandatory consumer protections applicable where you live. You may bring proceedings in the courts of England and Wales or, if you live in Scotland or Northern Ireland, in the courts of your home jurisdiction.
12. Changes to these terms
We may update these terms for future use of the store. The version applying when your order was accepted will continue to govern that order, unless a change is legally required or agreed with you.