Shipping policy
Where we deliver
We deliver to England, Scotland, Wales and Northern Ireland. We do not currently deliver to British Forces Post Office (BFPO) addresses or destinations outside these areas.
Delivery charges
| Order value | Standard delivery |
|---|---|
| £0.01–£24.99 | £4.95 |
| £25–£74.99 | £2.95 |
| £75 and over | Free |
The applicable delivery charge is displayed at checkout before you place your order.
Delivery times
Orders are processed within 1–2 business days. The daily order cut-off time is 4:00 PM. Orders placed after the cut-off time will begin processing on the next business day.
Standard delivery takes approximately 3–8 business days after dispatch, following the order processing period. You will receive a confirmation email once your order has been dispatched.
Business days are Monday–Friday, excluding bank holidays. Bank holidays, severe weather, or carrier disruptions may affect delivery estimates. If your parcel has not arrived within the expected timeframe, please contact us so we can investigate.
Tracking
Every order includes tracking. We email your tracking number and link after dispatch. You can also sign in to your account to view delivery progress for linked orders. Tracking may take a little time to update.
Order changes and cancellation
Email contact@angularcore.uk as soon as possible, ideally within 30 minutes. After that, processing may prevent changes or stopping dispatch. Before a tracking number is issued, we can try to amend your details, but synchronisation delays mean changes are not guaranteed. This window does not affect your statutory cancellation rights. If dispatch cannot be stopped, see our Returns & Refunds Policy.
Incorrect addresses and delivery problems
Check your address, postcode and contact details carefully. Tell us about errors immediately. If your parcel is with the carrier, we may ask you to contact them using details we provide to request an address correction or redelivery. We will also help resolve the issue.
If a parcel is returned because the supplied address was incorrect or incomplete, contact us about redelivery or a refund. Any proposed redelivery charge will be explained and agreed before sending again. Refunds will respect your statutory rights; no automatic percentage-based restocking fee applies.
If tracking shows delivery but you have not received your parcel, check any delivery photograph, nominated safe place or reception area, then contact us.